Grow Smart BusinessUMDNetwork Solutions



Small Business Success Index

Index Score*   Grade
75 marginal
Capital Access 67
Marketing & Innovation 70
Workforce 79
Customer Service 91
Computer Technology 74
Compliance 90
*Index score is calculated on a 1-100 scale.
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SXSW Coverage 2010 for Small Business Owners

March 11th, 2010 :: Steven Fisher

Are you a small business that is looking to understand how to leverage the web better? Want to get some insight on social media and web marketing from the best in the business?

We have got you covered this year by covering this upcoming South by Southwest 2010 (SXSW) in Austin, TX. Personally, will be my fifth time attending this must-go conference for the digital techset. Originally, SXSW began and still is a music festival (that starts on Mar 17) and a little over 10 years ago the interactive portion started. The interactive portion (Mar 12-16) has evolved into the can’t miss conference of the year.

We will be covering the event from the road and bringing back video interviews with thought leaders, entrepreneurs and other cool stuff we think you will like.

Some of the things you can look forward to:

- Interviews with Entrepreneurs – Last year we met great entrepreneurs and thought leaders like Dave Delaney,Jonathan Fields and Alex Hillman. This year we will be

- Coverage of the Small Business Brunch – This year is the first anniversary of the Small Business Web and its launch at SXSW at a brunch at the amazing Moonshine Cafe.

- Exploring the SXSW parties to find cool people – Like we need a reason to go to a party to suffer for our art. The SXSW parties are great and the best ones are the impromptu one’s that are more intimate and have the best conversations. We will bring back some great videos so you can share in the fun.

Lastly, if you are going, I would recommend taking a read of these two posts on how to plan for and survive what is an amazing, fun, informative and exhausting conference:

Ken Yeung’s Survival Tips for SXSW

Technosailor’s Crash Course on Surviving SXSW

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Contest! FREE Tickets to the Small Biz Technology Summit in NYC on March 16

March 10th, 2010 :: Steven Fisher

We Have 10 Tickets to the Small Business Technology Summit in NYC to Give Away! Check out our contest, running this week and over the weekend:

Next Tuesday, March 16 in New York City, Ramon Ray of SmallBizTechnology.com and many other talented people are putting on the annual small business technology summit at Digital Sandbox in downtown Manhattan.

The event is being keynoted by famous author and marketing guru, Seth Godin. Other speakers include Shashi Bellamkonda of Network Solutions, Angus Thomson of Intuit, Grant Wickes of Wasp Barcode, Mel Parker of Dell Small Business, many others and your’s truly giving an updated version of my rules for killer business cards (2010 edition).

It is an all day event that covers the most relevant and high impact topics and issues that small businesses are dealing with today.

To see the entire list of speakers and agenda, head to http://www.smallbiztechsummit.com/index.php

We Are Giving Away 10 Tickets for FREE Admission to the Event!

Since Shashi and I are both speakers at this event, we have been given 10 tickets to give away to small business owners that can make it to the event.

How to enter the contest:

To be eligible, we need you to do the following:

  1. Go to our Facebook Page: http://www.facebook.com/pages/Network-Solutions/190173166019
  2. If you are not a fan, become one. You must be a fan to win.
  3. Talk about your small business and one issue you are facing as a small business owner.
  4. Mention your business name and include a link to your business.
  5. Mention the Small Business Tech Summit.

THAT’S IT!

We will award the tickets to the first 10 small business owners that put something on the wall with those details above. Good luck!

If you win or not, here are the details on the event:

Date
Tuesday, March 16, 2010

Time
8:00 am – 5:00 pm

Location
Digital Sandbox
New York Information Technology Center
55 Broad Street
New York, NY 10004

Web Site: http://www.smallbiztechsummit.com/index.php

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Compliance is Easy. If You Love Regulations.

March 9th, 2010 :: Steven Fisher
On February 16, Network Solutions and the Center for Excellence in Service at the University of Maryland’s Robert H. Smith School of Business released the findings of their Small Business Success Index survey.  The index is designed to track the competitive health of the small business sector over time, and the results are always interesting.  Scores in 6 categories are graded; compliance got an A-.
The area of compliance, including complying with laws and regulations, keeping customer information secure, and keeping up with laws and regulations. Small businesses are generally successful in this area and have been for the last 12 months the report has been done. This is not bad but there are still some things to address.

Don’t Let the Man Get You Down

According to the SBSI report, even though compliance is not a problem area, 54 percent of owners feel that government regulation is becoming more burdensome. This sentiment has also grown in the past year, raising the question of why small businesses have these concerns. One possible explanation for the perception of increasing burdens may be the economy and how it affects the behavior of governments. Local, state and federal agencies may be becoming more stringent in the enforcement of fines and seeking new ways to tax small businesses in an effort to make up for their own revenue shortfall. One example is real estate assessments, an area where local governments are often accused of exaggerating values when they need to raise revenue.

Protect and Serve….Your Data

The other side of compliance is keeping customer information secure. This does tie into regulations that might apply to some data (HIPPA, Sarbanes-Oxley) but overall companies are up on the technology and have implemented systems to secure and protect data. Where they feel the pressure is the aforementioned burden of government regulation. Currently, small businesses feel they can comply but are concerned that any more regulation might cause them to incur infrastructure and personnel expenses that they are not able to support putting them out of business.

Download the SBSI Report Right Now

If you are reading this on the web site, GrowSmartBusiness.com, you should see a link to the report or if you don’t or a looking at this in a feed reader, you can get the report at http://growsmartbusiness.com/wp-content/files/SBSI_February_2010.pdf.

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Innovate or Perish. Small Businesses are Having a Tough Time Innovating.

March 8th, 2010 :: Steven Fisher

Network Solutions and the Center for Excellence in Service at the University of Maryland’s Robert H. Smith School of Business released the findings of their Small Business Success Index survey on February 16.  The index is designed to track the competitive health of the small business sector over time, and the results are always interesting.  Scores in 6 categories are graded; innovation got a C-.  Let’s see why:

Innovation is Not Just About Creating a Cooler Widget. It is about Business Innovation Overall.

When many people hear the word innovation they immediately think of products like the iPhone that change the landscape and innovate an industry. While not every business can create a product like the iPhone, they can innovate. Slightly less than half of small businesses are successful in innovation. This is around the areas business process innovation, which includes coming up with new ideas before competitors and finding ideas to increase revenue.

The most recent SBSI wave examined marketing and innovation in greater detail, including the methods used by small businesses to attract new customers. When asked about six common categories used to obtain new business, the most common method – relied on by over a third of small businesses – is traditional print advertising such as newspapers, trade journals, and magazines. After this, email marketing is the second most common method used by a quarter of small businesses, and social media marketing which is used by a fifth. Half of small businesses do not use any of the six standard categories for marketing leads, but the majority of these “other” channels consists of reliance on referrals and word of mouth; this includes direct referrals, leads that come to the business because of its general reputation, or referrals by other businesses. Besides referrals, “other” types of marketing methods tend to be idiosyncratic methods related to the business such as:

  • Walk- in traffic
  • Outdoor advertising such as signs and vehicles
  • Farm markets, craft shows, etc.
  • Conferences, trade shows, and meetings (e.g., the Chamber of Commerce)
  • Agricultural commodities markets
  • Directories (print and online)
  • Personal selling and cold calling
  • The GSA Schedule for federal government business
  • Volunteering in the community

The Economy has Been an Innovation Catalyst

An interesting thing I saw in the SBSI is that the economy has a silver lining in a dark cloud. The recession has had some positive effects on small business innovation, including leading them to:

  • Find more efficient ways to operate (72 percent)
  • Find new products and services to meet customer needs (47 percent)
  • Become a better team (43 percent)
  • Reduce inefficient or unnecessary staff (31 percent)

The Economy: A silver lining in a dark cloud. The recession has had some positive effects onsmall businesses, including leading them to:· Find more efficient ways to operate (72 percent)· Find new products and services to meet customer needs (47 percent)· Become a better team (43 percent)· Reduce inefficient or unnecessary staff (31 percent)

The Bottom Line: Innovate or Perish

So you now know that innovation is not just for making newer cooler electronics or widget. It is about innovating with your processes, learning about how to go against your competitors and use tools like social media to stand out. To survive you must innovate or perish. That’s it. So what are you waiting for?

Download the SBSI Report Right Now

If you are reading this on the web site, GrowSmartBusiness.com, you should see a link to the report or if you don’t or a looking at this in a feed reader, you can get the report at http://growsmartbusiness.com/wp-content/files/SBSI_February_2010.pdf

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Getting Access to Capital for Your Small Business – GrowsmartBiz Podcast with John Backus

March 4th, 2010 :: Steven Fisher

In our second episode of the GrowSmartBiz Podcast we speak with John Backus, Founder and Managing Partner of New Atlantic Ventures (www.navfund.com). He is a seasoned technology investor and entrepreneur with 25+ years of experience investing in and managing rapidly growing, high-technology companies.

His thoughts on Small Business’ challenge to getting access to capital

Here is the podcast:

John shared some of his thoughts on how small business’

  • Funding will be challenging through 2010 and should be
  • Understand Your Customer and What They Expect in Return from Buying and using your product
  • Deliver a product that solves real problems and saves money in the short term

He had some thoughts on those who have become entrepreneurs or thinking about becoming one:

  • Follow your dream
  • Don’t be afraid to start in a downturn. It is actually to your advantage
  • Be doing it, not just talking about it

Top 3 Messages that a Small Business should take away:

  1. Do Your Research before You Jump
  2. Get Very Close to Your Customer and Understand What They Want and are Willing to Pay for It
  3. Focus on generating revenue early

More About John

Prior to founding New Atlantic Ventures in 1998, John was a founding investor and the President and Chief Executive Officer of InteliData Technologies, a Fast 50 growth company in both 1997 & 1998.  John led InteliData’s predecessor, US Order, through a successful $65 million IPO in 1995. John currently manages a $225 million venture portfolio at New Atlantic Ventures.

He currently serves on the board of directors of MPowerPlayer, Ftrans, Koofers, Qliance & RemitPro. He is the past Chairman of the Wolf Trap Foundation Board of Directors, the past Chairman of the Northern Virginia Technology Council (NVTC) Board of Directors, the founding Chairman and current Board member of the NVTC TechPAC, and was appointed by former Virginia Governor Mark Warner to co-chair the Virginia Research and Technology Advisory Commission which he served on for 4 years.   John began his career at Bain & Co. and Bain Capital, where he was the first Bain & Co. management consultant to take a full time operating role (as CFO) in a portfolio company.

Tell Us How You are Doing

So how are you and your small business doing out there? What things have you learned on getting access to capital that you would share with your fellow entrepreneurs?

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Great FREE SEO Tools for Your Small Business

February 26th, 2010 :: Steven Fisher

As we come to the end of this month, what better way to wrap up this month’s theme of “Getting Your Business Found” than giving away free stuff. Well, free advice and content at least. A few months ago I came across this article of great SEO tools that are free written by Mark Thompson over at Web Analytics World. You can use them for link research, SEO, social media and analytics.

Here is the article list:

1. SEO Toolbar

This is by far the best SEO tool out there. No matter what client or industry I am researching, I always start with the data provided by the SEO Toolbar. It will give you a snapshot of a site, by providing high level information search engines analyze when ranking websites. Even though the toolbar will give you lots of different data points, there are only certain things I look at. I look at the follow data to get a basic overview of the site.

  • Domain Age
  • Inbound Links
  • PageRank
  • Pages Indexed
  • SEO X-ray (nofollow links, H tags, meta data)

2. Xenu

There was a great post written by Ann Smarty that talks about the different things you can do with the Xenu tool.

Basically this tool will allow you to scan and analyze a site to help find potential problems.

  • Broken Links
  • Depth of the Site (crawling issues)
  • Potential Duplicate Content Issues
  • Orphan Pages
  • 404 Error Pages

3. Website Grader

This web-based tool, allows you to enter a url and it will analyze the site, then it creates a user-friendly SEO report. This can be an easy report to generate for a potential client. However, sometimes it can be overwhelming for people because of all of the information it returns.

  • Overall SEO Score (out of 100)
  • Basic On-Page SEO (Meta data, Alt tags, H tags)
  • Basic Off-Site SEO (Domain Age, Pages Indexed, Inbound Links)
  • Blog Analysis
  • Social Media Analysis

4. SEO for Firefox

SEO for Firefox is a plugin that will pull in data about the site within the Google search results. I will use this to see how fierce the competition is and to help determine how much effort and time it will take to optimize a potential clients site. The nice thing about SEO for Firefox is the flexibility to only add data into the results that you want to see. These are the data points I pull in:

  • PageRank
  • Inbound Links
  • Domain Age
  • Google and Yahoo Rankings

5. Rank Checker

Rank Checker is a stand alone firefox plugin (also on the SEO Toolbar) that allows you to check the rankings of a site for specific keywords/phrases. One nice feature about Rank Checker is you can check not only US search engines, but foreign versions of Google, Yahoo, and MSN. Data I pull from this tool include:

  • Baseline Rankings
  • Ranking Improvements
  • What URL is Ranking

6. AuditMyPC: Sitemap Generator

There are a lot of sitemap generator tools out there, however I feel that this is the best…plus its free.

  • Generate a XML Sitemap
  • Generate a HTML Sitemap
  • Analyze Website Pages & Structure

7. Reverse IP Lookup

This tool allows you to see what other domains are on the same server. It is not often, but sometimes if a site that has been penalized by Google is hosted on the same server as your site, it can penalize ALL that are on the shared hosting server. This is another reason why being on your own dedicated server can help your SEO.

8. Yahoo! Site Explorer

There are a number of link analysis tools like Link DiagnosisBackLink Watch, andLink Assistant, however Yahoo! Site Explorer I feel still does the best job of not only finding backlinks, but ordering them in place of importance. Here are the main things I will look at when analyzing SiteExplorer links.

9. SocialMention

To see what is being said about a potential or current client, I will use a variety of real-time search engines. I usually will start at SocialMention because it will scour the web including Blogs, Q&A, Forums, Mircoblogs, Social Bookmarks, Events, Video, and News sites for mentionings of your brand or keyword you enter. I can get a better understanding of:

  • Brand Perception
  • Brand Reach
  • Industry Position
  • Influencers in the Industry
  • Types of Communication/Discussions

10. Google Analytics

Of course if you have access to a clients Google Analytics you can find out a wealth of knowledge that you wouldn’t be able to gather with free tools anyone can use. When I first look at a sites analyics I will look at certain data including:

  • Daily Traffic
  • Traffic Sources
  • Keywords
  • Geo-Location
  • User Engagement
  • Conversions

With all of these free tools you can learn a lot about a potential/current client and your competitors. You are able to cover a wide spectrum of information including on-page/off-page factors, social media, reputation management, and user engagement. Feel free to try one or all of these tools the next time you perform some research on a site.

Want to Learn More about Search Marketing?

Here at Network Solutions we have put together some great tools and services for search marketing, local search visibility and pay-per-click advertising. Check them out and if you need some help getting your site optimized, reach out via phone, e-mail or twitter.

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How to Use Content Management Systems to Maximize Your Search Results

February 25th, 2010 :: Steven Fisher

Reading the title and coming this far mean the term “content management system” or CMS doesn’t make you want to run. Good, because there is some great stuff I will share with you. You probably remember the days of the simple, basic web site with HTML pages that made up your site. Once you had the site up, things were very straightforward but if you had to make a change you had to either know how to code web pages or hire someone on a perpetual basis to make edits.

Around 2000, there were some systems that allowed you to manage the content and placement along with giving users a simple interface to focus updates in small discreet chunks. These systems initial were very expensive and out of the range of most businesses. Besides, many businesses didn’t have that much to update so it didn’t really matter.

As search engines evolved, their initial goal was to go your web site and spider all the pages that were linked together. If you didn’t update your web site it looked old to Google and it fell in rankings. Not being able to scale a web site, especially if you were a small business, was very apparent.

So as the use of social media tools like blogs took hold in the mid-2000’s, there were open source content management systems like Drupal, Joomla and Wordpress that made it easy to build a web site and publish. Granted, you still needed some good design up front but the content creation could be done by almost anyone. These tools made it easier for search engines to recognize your site as something that was being updated and worthy of a higher search ranking.

Still, it might be somewhat elusive as to what you should look for in a CMS. Search Engine Land has this great list of critical, important, desirable and optional features you should look for in an SEO friendly content system.

Here is the list in it entirety:

Critical CMS features

  • URLs free of tracking parameters and session IDs — Sticking session or tracking information such as the user’s clickpath into the URL is deadly for SEO. It usually leads to incomplete indexation and duplicate content issues.
  • H1 tags — No H1 tags on a given page is not desirable. Too many H1 tags on the page is not desirable. Low-value content (such as the publication date) marked up as an H1 is not desirable. The article title is typically the best content to have wrapped in an H1.
  • Customizable URL structure — If the default URL structure of the CMS doesn’t suit your needs, you should be able to change it. For example, if you don’t want /archives/ in the URLs of all your archived articles, you should be able to remove it. Or if you want to reference the article name instead of the article’s database ID in the URL, you should be able to do it.
  • 301 redirects to canonical URL — Duplicate content is the bane of the existence of many a dynamic website owner. Automatic handling of this by the CMS through the use of 301 redirects is a must.

Important CMS features

  • Static-looking URLs — The most palatable URLs to spiders are the ones that look like they lead to static pages, i.e. no query strings.
  • Keywords in URLs — Keywords in your URLs can help your rankings. It would be a shame to miss out on the opportunity this presents, if your CMS doesn’t support keyword-rich URLs (e.g. only article IDs in the URL).
  • RSS feeds — RSS feeds are essential if you want to reach bloggers; email newsletters won’t cut it for the hip, Web 2.0 crowd. Hopefully this feature also comes integrated with Feedburner, for improved visibility on RSS feed consumption by your subscribers.
  • Pings — This lets blog and feed search engines like Google Blog Search know you have published new content so they can come and grab your latest RSS feed.
  • Tagging and tag clouds — This Web 2.0 feature is powerful for SEO, thanks in large part to the keyword-rich text links. This is your opportunity to rejig your internal linking structure and how you flow PageRank without having to completely gut your taxonomy/ontology.
  • Individually customizable title tags and H1 tags — Each title tag should be decoupled from the post/article/product title. Same goes for H1 tags. That way anchor text can be varied from H1’s which can, in turn, be varied from the title tag. Thus, you can work in additional keywords (synonyms etc.) into the H1, and even more into the title tag — without spamming of course!
  • Multi-level categorization structure — It’s awfully limiting to your site structure and internal hierarchical linking structure to have a CMS that doesn’t allow you to nest subcategories into categories, sub-subcategories into subcategories, and so on.
  • Canonical tags — Although I don’t trust Google to always reliably obey this new tag, it is definitely worthwhile having it available as an option if the need arises (hopefully that need won’t arise if you have 301’s in all the right places).

Desirable CMS features

  • Paraphrasable excerpts — Duplicate content issues are exacerbated on dynamic sites such as blogs when the same content is displayed on permalink pages, category pages, archives-by-date pages, tag pages, and the home page. Crafting unique content for the excerpt and having that content display on all locations except for the the permalink page will help strengthen your permalink page as unique content.
  • Breadcrumb navigation — It reinforces the hierarchical nature of your internal linking structure using text links which are hopefully keyword-rich.
  • Flexible rules for automatically generating title tags — If the title tag always has to start with your site name followed by a colon followed by your article title, you’re sunk — at least as far as your SEO is concerned. You should be able to revise the “recipes” used to generate the title tags across your site to make them more optimal for search.
  • Page-specific meta descriptions — A cardinal sin of dynamic websites is using the same meta description across all the pages. This can be a contributor to duplicate content issues.
  • Meta noindex for low-value pages — Even if you nofollow links to these pages, other people may still link to these and you run the risk of ranking those pages above some of your more valuable content.
  • Keyword-rich intro copy on category-level pages and tag pages — Keyword-rich introductory copy helps set a stable keyword theme/focus for the page, rather than relying on the latest article, product, or blog post to be the most prominent text on the page.
  • Granular control over nofollows on links — If your site allows the posting of user-generated content through “comments,” your site will be a spam-magnet if you don’t nofollow the links posted by commenters. Heck, you’ll probably be a spam magnet anyways, it’ll just be worse for you without the nofollows. Additionally, regardless of your stance on PageRank sculpting and its value for SEO, you should be able to selectively decide when and when not to pass PageRank to an internal page within your site.
  • Customizable anchor text on navigational links — “Contact”, “About Us”, “Read More”, “Full Article” etc. all make for lousy anchor text — at least from an SEO standpoint. Hopefully your CMS allows you to improve such links to make the anchor text more keyword-rich.
  • Mass Edit, or Bulk Upload (or both) — It’s not efficient to go to each page’s Edit screen. Instead, mass modify the titles, H1’s, filenames, and perhaps even meta descriptions, within Excel or a “mass edit” web interface (like the one provided by my SEO Title Tag plugin for WordPress.
  • Declared search term — When you decide on a page’s primary keyword focus, you should be able to tuck away that crucial bit of information somewhere where it will be safe from the prying eyes of competitors. That means it should not be parked anywhere in the HTML — including the meta keywords tag — since all a resourceful competitor would need to do is “View Page Source” within their web browser. There should be a field in the database, displayed and accessible to your editors/administrators within the admin interface of your CMS.
  • Auto 301 redirect previous versions of URLs — Imagine updating a permalink or product page URL (e.g. “post slug”) multiple times. Each previous version of a URL could lead the search engines to discover duplicate pages if you’re not careful. Why worry about these old URLs and whether they will stop working or will create duplicate content; let the CMS “worry” about this instead and seamlessly 301 previous iterations to the latest version.
  • Google Product Search feed — If your CMS is powering an online catalog site, then this feature is for you. It can be a real timesaver. And if you are an online retailer not submitting your products into Google Base, heed this warning: neglect Google Product Search (formerly Froogle) at your peril!

Optional CMS features

  • XML Sitemaps generator — A XML sitemap can be submitted to the major engines to improve indexation, but it’s usually unnecessary if you have a search engine friendly CMS; the engines will usually do a good job crawling and discovering your site’s URLs on their own. Google will use your Sitemaps file as a canonicalization signal, but hopefully you don’t need it since your CMS isn’t generating duplicate pages.
  • XHTML validation — When entering your content, it is desirable to have the CMS automatically check for malformed HTML, as search engines may end up “seeing” a page differently from how it renders on the screen and consider navigation to be part of the content or vice versa.
  • Pingbacks, Trackbacks, Comments and Anti-spam mechanisms — The problem with comments/trackbacks/pingbacks is that they are vectors for spam, so if you have one (comments/trackbacks/pingbacks), you will have the other (spam). Therefore, effective spam prevention (e.g. Akismet, Defensio, Mollom) is a must.
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    Tracking and Improving SEO results with Google Analytics

    February 24th, 2010 :: Steven Fisher

    Although I am not a “Quant Jock” who loves to play with spreadsheets and graphs, I have to profess my love for Google Analytics. This tool originally developed by Adaptive Path was sold to Google a few years ago and has evolved and continues to evolve into a solid web analytics package. Sure, there are some killer, super-sophisticated analytics packages out there (e.g. Omniture) but for many sites, especially ones just starting out, Google Analytics is a perfect entry point.

    The sign up process requires a Google account (any email address will do) and a web site that you want to monitor. To get the web site monitored, you tell Google Analytics the web address and insert the code on the page you want to monitor. Every site I work with or build these days has a Google Analytics plugin which can make things easier. While this is not a post in configuration and tuning, it is good to make you aware.

    You can learn all kinds of things about your site, how many visitors, page views, geographic data, popular pages, time on site, etc. You can also integrate your Google Advertising account into this so you can track campaign effectiveness which is quite powerful.

    Getting your site found and up and running is the most basic thing with Google Analytics but what it can really help you with is tracking and improving your SEO results.

    André Scholten over at Yoast has some great advanced tips on doing just that. Check it out:

    A ranking tool can tell you over and over again that a certain keyword is around position 15 in Google while Google Analytics claims he is on page 1 (position 1 to 10). This effect can come from ‘personalized search’ or ‘local results’ that can influence the Google rankings dramatically. People see other results than you see with your ranking tools. And therefore you need Google Analytics to do the real ranking.

    Setup the filter

    To get the rankings in your Google Analytics reports you have to create a new filter:

    analytics google ranking

    The title of the filter contains a 3, that’s because filter 1 and 2 take care of filtering out everything else than Google Organic traffic. So yes: you also have to create a new profile to apply these filters on to be sure you don’t screw up your main profile.

    This filter only works for Google. if you want it to work for Yahoo and Live Search also, make sure you change the filters 1 and 2 so they accept Organic from all three of them. Then setup the filter like this:

    analytics ranking

    The ranking results

    After a while the “User Defined” report will look like this (ignore the language):

    rankings example

    What you see are not the actual rankings, but the number of the first result of the page the keyword was on. So when you see 20, it means the keyword was on the third page, and a 50 means the sixth page. (Yahoo and Live Search will report 21 and 51 in stead of 20 and 50).

    When you don’t see a number but only “(page: ): it means the keyword was on the first page. So perhaps it is better to change “page:” to “minimal position;”, I leave that up to you.

    If you want to filter the list of keywords on keywords with at least a page 2 position you can use “(page: d{2,3})” in the filter field below the list. The d stands for digits, and the 2,3 for the amount of digits you’re looking for.

    The new reports

    If you have implemented everything correct you should see this in the “Visitors -> User Defined” report:

    userdefinedkeywords

    A list of keywords with the position the keyword was on when a visitor clicked it. Now you’re able to see the exact positions, more precise than any ranking tool that is out there. There’s 1 minor drawback: business listings next to the little maps are counted as a position also:

    Sitelinks

    Very interesting: the sitelinks positions are also tracked, and in a more intelligent way than the maps results. If you click on a sitelink, the actual position of that sitelink is passed on. For example, this sitelink has position 4:

    sitelinksranking

    If you want to get better insights about your sitelinks you should create an extra profile with the first 3 filters mentioned above. Then add this extra filter to only track those keywords where people clicked on the (full or oneline) sitelinks:

    Filter name: "Ranking 5"
    Filter type: "Custom filter - Include"
    Filter field: "Referral"
    Filter pattern: "oi=(oneline_sitelinks|smap)"

    The positions you will see are pure sitelinks positions, and you will get an idea about which sitelink is popular and which isn’t.

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    Maximize Getting Your Business Found with Inbound Links

    February 23rd, 2010 :: Steven Fisher

    A foundational component of web sites are the concept of links. It is how we move from one page to another and essentially forms the “Web” part of the World Wide Web. As search engines grew in sophistication, linking became a primary part of the algorithm to determine the value of a web site by virtue of how many people link to it or create an inbound link.

    Link building plays vital role in higher search engine placements and good traffic to your website. Links helps in improving your link popularity and in turns helps in top ranking on search engines. There are three types of inbound links – Unidirectional (One Way Links), Reciprocal (Two way links) and Trilateral (Three Way Links) Building Services.

    While doing all this linking can help your business get found, it could also hurt and possibly irreparably damage it with search engines. To prepare you, David Wallace put together this short list of things to do to increase the value of inbound links:

    1. Indexed By Google

    One of the most important factors to look at when securing a link on any specific web page is whether that page is actually indexed by Google. Common sense would tell you that if the page is not in Google’s index, they are not going to recognize that it is linking to your page. In other words, the link won’t count in their eyes.

    2. PageRank

    While Google PageRank is certainly not everything, a PR 5 is certainly better than a PR 1. And a PR 7 or better has the potential of passing a lot of link juice to the page your linking to. That being said, I would recommend having a good mix of links from different PageRanks as it looks more natural.

    3. Relevancy

    Is the site or page relevant to your business model? For example, if I have a site that sells software, I want to obtain links on software related sites. It does not have to necessarily be a competitor but could be a site that reviews various software products or covers news related to software.

    4. Identifying Paid Links

    Try to avoid links that are clearly identified as paid links. Words such as “Sponsored,” “Advertisements,” “Partners” and the like make it very easy for a search engine such as Google, who by the way does not like paid links, identify them. Once they are identified as “paid links” they may no longer pass any link value.

    An easy way for a site to identify a link as sponsored would be to use an image in place of text and then make sure not to give away the details in the image’s alt attribute. That may sound sneaky but remember that Google has pretty much declared war on paid links. So, if you want them to count, make sure the site owner is not making it too easy for Google or any other engine to detect them.

    5. Outbound Links

    How many other sites is the page linking to? I don’t want to see any more than 10 outbound links including mine on any given page. This is especially true if I’m paying for it. The more outbound links, the more diluted the link value that is passed to each site.

    6. Inbound Links

    Does the page have any inbound links from other sites? What types of sites are linking to that page and even more importantly, what are they saying (anchor text)?

    7. Placement of Link

    Search engines, especially Google, have worked hard in the last few years at trying to identify links that are not specifically “editorial” in their context. Therefore it is best to avoid links that are placed in footers, blog rolls and the like that would give of an indicator that it is not “editorial.”

    I typically like links that are within the content itself or even above the fold near site navigation. Keep in mind that a properly placed link in addition to passing link juice may also send valuable traffic your way.

    8. Is Link ‘NoFollowed’

    A link that has the ‘nofollow’ attribute is going to do little as far as passing any link popularity or link juice to your site. That being said, you should not always avoid these types of links as they can drive traffic to your site (Twitter is a great example of this) and even make your link building look more natural in the eyes of search engines.

    9. Alexa Rank

    While a site’s Alexa Rank should not be taken as an exact science, it can provide a good guess at how popular a site is. Because Alexa gathers its data from those who have installed the Alexa toolbar on their browser, traffic results will not be exact. However it is easy enough to see that a site that has an Alexa Rank in the tens of thousands generates a lot more traffic than one who has an Alexa rank in the tens of millions.

    10. Age of Domain

    Two facts regarding domains that have been around for awhile – 1.) search engines seem to place more trust in a domain that has been around for some time; 2.) a domain that has some age to it most likely has acquired inbound links itself.

    This is a great start and a starter checklist of what you should look for when you are doing inbound linking and are approached by people offering to link to you.

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    Small Business Tweet Chat on Tuesday Feb 23

    February 22nd, 2010 :: Steven Fisher

    Small business owners interested in finding out how to start using social media should join the Tweet Chat #sbbuzz on Feb 23rd, 8-10PM (EST).

    Tweet Chat on Small Business Success

    Anita Campbell, Editor of Small Business Trends, will moderate the discussion to provide additional insight on how to effectively use social networks to generate results.

    SBBuzz is a Twitter Chat that allows people to follow a group conversation across Twitter using the hashtag #sbbuzz for search filtering and adding their comments using the hashtag to create a stream of conversation.

    For instructions on how to participate in the SBBuzz Tweet Chat, you can go to http://sbbuzz.wordpress.com/instructions/

    Pre-tweet Radio Show with Anita Campbell

    Prior to the Tweet Chat, Anita will be interviewing Shashi Bellamkonda, “Social Media Swami” (Director of Social Media) here at Network Solutions and Founder of Happenings, Advice and Technology Thoughts, and small business owner, Dr. Alan Glazier, join Anita Campbell for an in-depth discussion on the results of the Small Business Success Index. This special episode will be followed up with a TweetChat at 8:00PM EST including @ShashiB and @smallbiztrends using the hashtag #SBBuzz@SBBuzz.

    If you haven’t heard of the Small Business Success Index or SBSI, the SBSI Index measures how they are doing in six key areas of business: capital access, marketing and innovation, workforce, customer service, computer technology and compliance.

    To download a copy of the Small Business Success Index and also find out how your business scores on the six key dimensions of small business success, visit www.growsmartbusiness.com.

    And of course, don’t forget to join us and Anita on the #sbbuzz chat on Tuesday, Feb 23 from 8-10pm EST!

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