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Small Business Success Index

Index Score*   Grade
75 marginal
Capital Access 69
Marketing & Innovation 70
Workforce 78
Customer Service 91
Computer Technology 75
Compliance 89
*Index score is calculated on a 1-100 scale.

The Small Business Success Index takes the pulse of small businesses. Commissioned by Network Solutions, LLC and the University of Maryland's Robert H. Smith School of Business, the Index is an ongoing measurement of the competitive health of U.S. small businesses.

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#GrowSmartBiz : Introduction by Roy Dunbar Chairman & CEO Network Solutions

September 30th, 2009 :: Shashi Bellamkonda
This entry is part 23 of 26 in the series GrowSmartBiz Conference

Kicking off the event was Roy Dunbar, CEO of Network Solutions spoke about small business, the success index and the excitement of the upcoming day. To see the whole video, check it out below:

Roy Dunbar
Chairman and Chief Executive Officer – Network Solutions

Roy Dunbar joined Network Solutions as Chief Executive Officer in February 2008. Mr. Dunbar provides overall strategic direction for the company and its 900+ employees, who are focused on helping small businesses establish an online presence and market their products and services through the Internet.

Previously, Mr. Dunbar was President, Global Technology and Operations, for MasterCard Worldwide. In this role, he oversaw MasterCard Worldwide’s strategic processing platform, global network and quality of operations. Based at the Global Technology and Operations headquarters in St. Louis, MO, Mr. Dunbar also served as a member of the company’s Executive Committee. During his tenure, he drew upon his experience in technology, sales, marketing, product development, and general management to further leverage MasterCard technology and processing capabilities for customers around the world.

Prior to MasterCard Worldwide, Mr. Dunbar worked for Eli Lilly for 14 years. He served as President of Eli Lilly’s Intercontinental Region, with responsibility for operations in Africa, the Middle East, the Commonwealth of Independent States, Asia, Latin America, and the Caribbean. Previously, Mr. Dunbar was Vice President of Information Technology and Chief Information Officer. In this capacity he led the organization to deliver a number of high-impact information systems projects directed at shortening product development cycles, enhancing knowledge management, increasing productivity, and improving customer relationships.

He was elected to the Board of Directors of Humana Incorporated in 2005. He also serves as Chairman of the Board of the Executive Leadership Council Foundation, an organization dedicated to supporting the development of African-American corporate leaders. He served on the Board of Directors of EDS Corporation prior to its recent sale to HP.

Born in Jamaica and educated in England, Mr. Dunbar graduated from Manchester University in the United Kingdom with a degree in pharmacy. He later received a Master of Business Administration from Manchester Business School. In 2003, Information Week named him Chief Information Officer of the Year.

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